Lifetime ECon Satisfaction Guarantee
Lifetime ECon Refinishing Guarantee Details:
For as long as the product you purchased remains in your possession, we will offer free, unlimited refinishings of your product. You are simply responsible for the transportation and/or shipping charges related to getting the product to and from us. Refinishing can be for any reason, whether it be to restore normal wear and tear on an aged finish, or simply to change the color. The refinishing is limited to the method of finish originally purchased with the base, or one of lessor value, i.e. painted finishes can be re-painted, powder coated finishes can be re-powder coated or painted, brushed or polished finishes can be restored, or powder coated, or painted. You can purchase an upgrade from paint to powder coated finish for the current going rate of powder coating at the time of refinishing if you would like to upgrade a painted finish to powder coated finish.
Lifetime ECon Repair Guarantee Details:
Have a base that was damaged for any reason while in use? Simply return the base to us, and as long as the base can be repaired, we will repair to base to bring it to like-new completely free of charge, including the finishing. You are only responsible for transportation and/or shipping charges to and from our facility.
Lifetime ECon Exchange Guarantee Details:
If for whatever reason you are no longer satisfied with the style, size, or design of your base, simply return the base to us and we will give you a full credit of the original payment amount to be applied towards the purchase of a new base. You are responsible for the transportation and/or shipping charges to get the product to and from our facility and will be only responsible for additional payments if the new base you select exceeds the credit you received. This credit is limited to strictly a credit, no refunds will be given. If you select a base that is a lessor value than the credit you received, the credit will remain on your account to be used towards any future purchase.